WE SHIP INTERNATIONALLY

Order Processing

Please allow 24 hours to process your order. Expect an email within 1-4 days to let you know your order is on the way!

Store Pickup

If you are in Kauai, Hawai, orders can be picked up daily, from 9 am to 6pm HST. An email will be sent when your order is ready for pickup.

Shipping & Delivery Policy

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 25m of Princeville 96722 zip code. If the local delivery option does not show up during checkout, your order is not eligible for local delivery. Orders placed before 2pm will normally be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open. When your order is ready for delivery, you will receive an email with real-time tracking information.

Free Economy & Standard Shipping

Orders are generally shipped within 1-4 days using USPS, FedEx or DHL. Free Economy Shipping can be selected for orders shipping within the United States. 

DOMESTIC & INTERNATIONAL STANDARD SHIPPING

If you choose Standard (non-Economy) Shipping, charges for your order will be calculated and displayed at checkout.

International Shipping

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. SimpleLove LLC dba ISABELLA V. is not responsible for these charges if they are applied and are your responsibility as the customer.

RETURNS AND EXCHANGES

Please see our Return & Refund Policy for details.

If you have any further questions, please don't hesitate to contact us